DenialOS Documentation
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Glossary

TermDefinition
DenialA source-backed indication that payment or claim adjudication has denied or reduced reimbursement.
ClaimA billing transaction or canonical claim record derived from an authoritative source.
Claim lineA service-level component within a claim.
CaseA DenialOS operational work item around a denial or related revenue-cycle task.
EvidenceSource or derived material used to support a workflow decision.
Source factA fact directly represented in an authoritative source.
Derived factA deterministic transformation of source facts.
Model inferenceAn output produced through a model process.
RecommendationA proposed action, not an executed action.
UnknownA required fact that is not established by available evidence.
CoverageA canonical representation of insurance coverage context.
AuthorizationAn approval/authorization record or context when represented by source data.
PayerThe payer organization associated with claim/coverage activity.
Canonical recordVendor-neutral DenialOS representation of source data.
Source recordOriginal upstream representation.
ProvenanceMetadata describing where a DenialOS fact came from.
ConnectionCustomer-specific integration instance.
Connection revisionVersioned connection configuration.
CheckpointProgress marker for resumable synchronization.
ReconciliationComparison of source and DenialOS state/progress/control totals.
AgentGoverned software capability operating within defined boundaries.
Voice agentCurrent governed simulation/dry-run voice workflow; live telephony is disabled.
WorkflowA controlled sequence of operations and state transitions.
OutcomeAn observed result recorded after work occurs.